FAQs

Summer Camps

Q: I need to pick my camper up early – is that ok?

Absolutely. Please just communicate what time you would like to pick your camper up with the program director prior to your arrival.

Q: What is the food like?

We consistently receive rave reviews about our camp food. Many campers request that we send our recipes to their school so that they can eat them everyday! We have fresh fruit available at breakfast, a salad bar at lunch and dinner, of course desert after dinner, and are able to accommodate most dietary restrictions. (If you have questions about your dietary restrictions, please call our chef at camp @ 303-647-2313).

Q: How many staff are in a cabin at a time?

For traditional camp programs our ratio is 1:7.

For Mini-Aspen camp programs our ratio is 1:5.

Q: My camper did not spend all of their camp store money. Do you offer refunds?

If your camper has less than ten dollars left in their account you have the opportunity to spend it on check out day, or donate it to the camper scholarship fund. No refunds under $10 will be processed.

If your camper has more than ten dollars left in their account and you would like a refund, you must submit a written request (e-mail is fine) within 2 weeks of your campers session. After two weeks it will be donated to the camper scholarship fund.

Q: Is there cell phone service at camp?

There is no cell service at camp, allowing our campers to truly plug into nature!  Camp does have land lines for emergency use. If you need to reach your camper, for other questions or to reach one of our camp staff, please call 303-647-2313.

Q: My child has medications – how is that handled?

On check in day you will be asked to give your medications to our camp nurse.  At that time you will be able to review with them information about times/dosages/frequency etc. Campers are not allowed to carry medication on them unless there is a special circumstance. (i.e. Inhalers, Epipen)

Q: Do you have a nurse/EMT on site?

Yes, our Camp Health Manager is responsible for handling all medications, illnesses, and is on site and on call 24 hours a day.  

Q: What if there is an emergency?

EMS response time is within 10 minutes should they be required for an emergency situation. Parents will be notified by the Executive Director of any emergencies that involves your camper(s).

Q: What is Bunk1?

Bunk1 is a great way for you to be able to stay in touch with your campers by writing them Bunk notes - which are essentially one way emails. Bunk notes are printed off each day and distributed to the campers during mail call. Please note – this is a one way service – campers are not able to respond via e-mail.

Q: Can I contact my camper throughout the week?

We encourage parents to write letters to their campers or send a bunk note.  Phone calls may set off homesickness in your camper.  If you have an emergency and must reach camp, please call 303-647-2313.

Q: What if my camper gets homesick?

It is normal for campers to experience some homesickness during their time at camp. During staff orientation, our team participates in a comprehensive homesickness training and role play.  In addition to our training, we keep the campers busy with fun activities so there is little time to become homesick.  All parents will be notified if the homesickness lasts beyone the first night of camp, and appears to be affecting the camper’s experience.

Q: How do I sign up for a trail ride?

You can do this online, when you register, by calling your local YMCA, or if space is available you can register the day of camp. Note: To guarantee a spot on a trail ride during your stay it is recommended you register in advance.  Limit 2 rides per session.

Q: What is a discovery center?

We have 3 sets of discovery centers designed to allow your camper the experience he/she desires. On the first day of camp, your campers will choose which discoveries he/she would like to attend. Then, Monday-Thursday the camper gets to participate in these discovery centers.  Discovery 1 & 2 – This is a chance for you camper to advance his/her skill set at two chosen activitiy areas. Campers will participate and progress in these two activities every day (Mon-Thurs). Discovery 3 – This is an opportunity for your camper to select a different activity each day (Mon-Thurs) It is great for trying out new activities and getting a sample of all that camp has to offer. 

Q: What is Rest Time?

Rest Time is a time during the day that campers spend inside their cabin resting, writing letters home or playing quiet games.

Q: What activities do you offer?

Many!  Some include, but are definitely not limited to:  boating, archery, arts & crafts, swimming, hiking, camping, ropes course, climbing wall, zip wire, trail rides, drama, fishing, leadership development, riflery, slingshots, creek stomping, astronomy, basketball, volleyball, Ga-Ga ball, kickball, and so much more.  Please note that some of these activities are limited to a minimum age requirement.

Q: When/how can I pay the rest of my balance due?

Your full balance is due two weeks prior to the start of your session date. You can pay your balance due online at any time, or feel free to call or walk into a YMCA and an member associate would be happy to assist you. 719-329-7266.

Q: How do I get to camp?

For Directions from Colorado Springs, click here.

For Directions from Denver, click here.

Q: Where will my campers be living?

The lodging will vary slightly depending on your campers selected program and age. Campers will typically progress from modern cabins attached to washrooms, to slightly more rustic a short walk from the washrooms, to the true camping experience of living in a tent platform! Photos

Q: What do I need to bring to camp?

If you are a Camper, please see our camper packing list.  If you are a Parent – Please bring your photo ID, any money to deposit in their store accounts, and a camera!

Q: What training does Camp Shady Brook staff go through?

Comprehensive 2 week training including, behavior management, bully prevention, child abuse education, homesickness & other camper situations, waterfront safety, inclusion & diversity, and additional child developmental modules.

Additionally all staff go through a rigorous interview process with our admin team, a contact of 3 references, US & State criminal background checks, and fingerprinting.  All staff are CRR/1st Aid/AED and O2 certified.  Waterfront staff have lifeguard certification and all other skilled area directors have certifications in their respective areas (riflery, horseback riding, ropes course, etc.).

Testimonials

“This really is a superb camp.  (My daughter) is confident, healthy, and excited when she comes home.  She tells everyone she meets that she doesn’t get ‘home-sick at camp’ she gets ‘camp-sick at home!’”

Camper Parent